Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
“I have been extremely impressed with the customer service of each person I have dealt with at port cities insurance, LLC, two rivers and Erie in regards to a recent car accident – helpful, knowledgeable, compassionate and very kind! Each person I talked with, the first thing they asked “are you doing ok? We are sorry to hear about your accident.” Every question I had was answered within a day and always so thorough and so friendly.It’s unfortunate the reason I had to have this experience but the people at Erie have made the experience un-stressful, couldn’t ask for a better insurance company.”
“Port Cities Insurance Agency is great to work with. Matt is a very clear and genuine person to work with and Linda is also great! Upon becoming a client, Matt developed an insurance plan and took the time to educate me on my insurance coverage. Never once was I pressured to buy, in fact, it was quite the opposite, Matt gave me the time I needed to make decisions and ask questions. Now, after being a customer for 8 years, I can say that Matt is the best insurance agent I’ve ever dealt with, and I don’t see how I could ever go back to anyone else. If you are looking to get a knowledgeable agent that truly cares about you and puts no pressure on you to buy, look no further than Port Cities Insurance Agency with Matt Richmond and Linda Francisco!”
“I haven’t been with Port Cities that long, but I was with them through buying a house! With everything thing else being extremely stressful. The insurance end wasn’t Matt took care of everything all I had to do was call down. He even had to rewrite every thing cause who knew you can’t close a house on President’s day… All in all it has been awesome the way they take care of their clients!!!”